| Thread: PayPal ADMITS: Sellers have limited ability to comply with SPP! |
PaypalSucks
Administrator
From: N/A
Messages: 2076
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PayPal ADMITS: Sellers have limited ability to comply with SPP! |
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Quote:
Here's what I want to know:
Where is the media? The only story on this was from TheRegister.co.uk .
I notified other media... never saw any stories on it. This is a significant story. So why nothing from other media?
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Other ones I found:
Techdirt: http://www.techdirt.com/articles/20050620/1045242_F.shtml
PCReview: http://www.pcreview.co.uk/news/1879943.php
Mathaba: http://www.mathaba.net/0_index.shtml?x=247909
Not much though :/
I have to agree with you. I thought when this story broke it might even make the evening news. This is a big story. One day if a case makes it to court, PayPal is going to have a hard time explaining it. However, other than this site and some others on the net.. it's almost as tho it never happened.
All I can say is the media is fickle these days. Gone are the days of investigative journalists. It's now mostly a collection of press releases, spin and official government briefings. They all just parrot the news wires... AP and Rueters. (UPI I think is dead long ago.)
It takes something big to get their attention (like when paypal went offline for 6 days last year, or the merger news or the class action settlement) but the problem is, the next week, they are on another story.
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ladyaimee
New User
From: Perth, Australia
Messages: 3
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PayPal ADMITS: Sellers have limited ability to comply with SPP! |
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Quote:
Here's what I want to know:
Where is the media? The only story on this was from TheRegister.co.uk .
I notified other media... never saw any stories on it. This is a significant story. So why nothing from other media?
Other ones I found:
Techdirt: http://www.techdirt.com/articles/20050620/1045242_F.shtml
PCReview: http://www.pcreview.co.uk/news/1879943.php
Mathaba: http://www.mathaba.net/0_index.shtml?x=247909
Not much though :/
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<platinumps>
Not Registered
From: N/A
Messages: N/A
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PayPal ADMITS: Sellers have limited ability to comply with SPP! |
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PaypalSucks,
And.. none of that even matters.. I\'m religious about all of that crap.. still ZERO protection against CHARGEBACKS... Someone need only say they received an item that looked more shiney in the picture to their credit card companies and paypal can do nothing.. NOTHING.. 3 times this year alone for me. They allow people to steal from sellers, plain and simple. Items need not be returned, chargeback disputes in regards to the quality of goods are NEVER protected--think I\'m wrong, call your account manager.. (if you do enough volume to have one..) I suggest, rather than rely upon paypal to protect, folks need just limit what types of transactions they\'ll accept via paypal (ei, don\'t take more than you can bare to risk via paypal) and FIGHT BACK not against paypal, but the scammers who exploit the loopholes... File charges, put them into collections, etc. Paypal would have A LOT less PO\'d people if they could just gather up the balls to say \"yeah, we don\'t really protect you except for cases of non-delivery.. but we\'re still pretty handy!\" OR if they could just raise fees enough to TRULY cover people.. like insurance. I don\'t this site would exist if they could just be upfront about the risks.
I\'ll continue to use paypal, just for the sake of automation, and factor the loses across the board and consider it \"cost of doing business\" but.. doesn\'t mean I don\'t give them an ear(eye)full every time their \"unprotection\" policy shows it\'s weakness.
PlatinumPowerseller
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PaypalSucks
Administrator
From: N/A
Messages: 2076
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PayPal ADMITS: Sellers have limited ability to comply with SPP! |
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Quote:
I'm confused, really, as to how being connected with someone committing fraud would *not* immediately raise the possibility that you might be connected with said fraud.
In the US, there is the presumption of innocence. You seem to be siding with PayPal that anyone accused of fraud by PayPal is indeed guilty. Not only that, but you then further transfer that "guilt" to anyone in the same house or circle of friends. Not only have they never been charged with the fraud, but the original person accused is just that, accused. No proof offered. No court case. No trial. No conviction. Yet you are more than happy to paint that accusation as a proof of guilt to anyone that crosses paths with the accused.
I've seen this before: Nazi Germany.
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PaypalSucks
Administrator
From: N/A
Messages: 2076
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PayPal ADMITS: Sellers have limited ability to comply with SPP! |
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Only the first $5000 in contested sales are covered per year.
You must be a Verified Business or Premier Account.
Only good if both parties are from: US, UK or Canadian.
The payment is listed as "Seller Protection Policy Eligible" on the Transaction Details page. How do you know if it's "eligible?"
Here's what they say:
Quote:
To see the Transaction Details for a payment, log in to your PayPal account and click the History subtab of the My Account tab, then click the Details link next to the transaction in question. If a transaction is not listed as "Seller Protection Policy Eligible" it will not be covered under the Seller Protection Policy
Easy, right?!
Seller must ship to the address listed on the Transaction Details page.
Seller must ship to the confirmed address listed on the Transaction Details page. Be sure to make sure it's confirmed, just being listed is not good enough.
Seller must have tracking that shows address shipped to, and it must match the confirmed address listed on the transaction detail page.
Also, the confirmed Address must be the address at which the buyer receives their credit card statements, or an address of the buyer which PayPal has confirmed outside the credit card system.
Of course you as the seller have no idea how to verify this, but you have to do it anyway to be covered under the SPP.
Seller must get signature of buyer, (if value is over $250) at the confirmed address that matches address shown on transaction detail page, and is at the same address that the buyer receives their credit card statement and the signature must be of buyer/paypal account holder.
So the UPS and Fedex "driver release" will not cut it. Having grandma sign for it won't cut it. You must send it restricted delivery, to the addressee only and that addressee has to be the paypal account holder, and it has to be confirmed by paypal and it has to be confirmed to be the address that the account holder recieves their credit card bill.
You must send the item within 7 days of payment.
The tracking number verification must be available online.
You must reply to paypals requests within 7, or as few as 3 days. If you miss it by one day, you lose.
If ANY ONE of these conditions are NOT meet, you lose! How many of you shipping items paid by paypal can meet everyone of these requirements?
Now you know why PayPal's own internal proof reader said it's almost impossible to comply with the SPP.
Taken directly from http://www.paypal.com/us/cgi-bin/webscr?cmd=p/gen/ua/policy_spp-outside
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xppman
Big BOSS
From: Troll Buster
Messages: 911
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PayPal ADMITS: Sellers have limited ability to comply with SPP! |
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<mmc>,
Sorry this happen to you.
PayPal seems to have MANY ways to ensure they NEVER take the hit / loss.
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<mmc>
Not Registered
From: N/A
Messages: N/A
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PayPal ADMITS: Sellers have limited ability to comply with SPP! |
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Quote:
Openyoureyes,
Nice signature.
Tell me where in the user agreement it states that if you are in any way related to a person with a limited account, Paypal will also limit your account.
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http://www.paypal.com/cgi-bin/webscr?cmd=p/gen/ua/policy_closing-outside
# Receipt of potentially fraudulent funds;
# The account has been used in or to facilitate fraudulent activity;
And where does it say that if a fradulent claim is made against you, you then become the person committing the fraud? A buyer falsey claimed that he didn't get the refund that I sent to him. Paypal said I owed him even after I sent email receipts proving I sent the refund. They claimed that I could have forged the emails, as well as bank statements, cancelled checks, etc. How did I all of a sudden become the person committing the fraud?
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xppman
Big BOSS
From: Troll Buster
Messages: 911
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PayPal ADMITS: Sellers have limited ability to comply with SPP! |
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The FACTS don't lie. The screenshot was taken by MANY and it was at PP on the internet.
Not a spoof or made up. IT WAS AT THEIR SITE and LIVE for all to see.
The only goof was someone uploaded the proof to the net. It's a FACT.
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<guest>
Not Registered
From: N/A
Messages: N/A
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PayPal ADMITS: Sellers have limited ability to comply with SPP! |
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Quote:
ok well..... If you read the seller protection policy it is actually quite good I am pro PayPal. There are certain things that you have to do to make sure you are eligible for the seller protection policy of course just like any business even your credit card. OMG people.
You\'ve missed the point. EVEN IF YOU FOLLOW THEIR INSTRUCTIONS you are not protected. And hardly ever are you protected. Imagine a condom that never works. Now you have a better idea.
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<Samantha>
Not Registered
From: N/A
Messages: N/A
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PayPal ADMITS: Sellers have limited ability to comply with SPP! |
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ok well..... If you read the seller protection policy it is actually quite good I am pro PayPal. There are certain things that you have to do to make sure you are eligible for the seller protection policy of course just like any business even your credit card. OMG people.
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Dina
Message Maniac
From: N/A
Messages: 187
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PayPal ADMITS: Sellers have limited ability to comply with SPP! |
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<>, where on that policy does it say that you will become limited if you neighbours husbands friend wife sister kid is in limited access.
they claim i am in limited because of that, i used my work computer..i work in a big corporation that is linked to all kinds of computers...
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linkedFamily
New User
From: N/A
Messages: 3
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PayPal ADMITS: Sellers have limited ability to comply with SPP! |
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You have an excellent point. In fact, in the United States, if an individual is convicted of check fraud, every member of his family is barred from having a checking account. If an individual is convicted of illegal computer usage/hacking, his entire family is forbidden from using computers, the Internet, and telephones for a certain period of time, ranging from 10-15 years. If an individual is convicted of recklesness with a child, every person in the family is served with a restraining order in which they are forbidden from coming into contact with children. Children in the family cease to exist because they are forbidden from being in contact with themselves.
Clearly PayPal has a right to penalize everybody that is connected with someone that commits fraud, or, is merely in dispute with PayPal. Anything else would be irresponsible.
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<>
Not Registered
From: N/A
Messages: N/A
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PayPal ADMITS: Sellers have limited ability to comply with SPP! |
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Quote:
Openyoureyes,
Nice signature.
Tell me where in the user agreement it states that if you are in any way related to a person with a limited account, Paypal will also limit your account.
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http://www.paypal.com/cgi-bin/webscr?cmd=p/gen/ua/policy_closing-outside
# Receipt of potentially fraudulent funds;
# The account has been used in or to facilitate fraudulent activity;
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That's not what he asked.
I'm confused, really, as to how being connected with someone committing fraud would *not* immediately raise the possibility that you might be connected with said fraud.
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PaypalSucks
Administrator
From: N/A
Messages: 2076
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PayPal ADMITS: Sellers have limited ability to comply with SPP! |
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Quote:
Openyoureyes,
Nice signature.
Tell me where in the user agreement it states that if you are in any way related to a person with a limited account, Paypal will also limit your account.
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http://www.paypal.com/cgi-bin/webscr?cmd=p/gen/ua/policy_closing-outside
# Receipt of potentially fraudulent funds;
# The account has been used in or to facilitate fraudulent activity;
That's not what he asked.
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<>
Not Registered
From: N/A
Messages: N/A
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PayPal ADMITS: Sellers have limited ability to comply with SPP! |
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Quote:
Openyoureyes,
Nice signature.
Tell me where in the user agreement it states that if you are in any way related to a person with a limited account, Paypal will also limit your account.
http://www.paypal.com/cgi-bin/webscr?cmd=p/gen/ua/policy_closing-outside
# Receipt of potentially fraudulent funds;
# The account has been used in or to facilitate fraudulent activity;
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