| Thread: PayPal CLAIMS to fight chargebacks, but read this... |
honestseller1
New User
From: N/A
Messages: 1
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PayPal CLAIMS to fight chargebacks, but read this... |
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I sold a circuit city store credit(Balance $1940) to a buyer on ebay for $1700 about 2 months back.
I emailed him the card details and pin code
Today i received the chargeback from paypal and my account has negative balance of $ -1780.
I called circuit city and was told that he used it same for two orders and exhausted all the balance. but they would not give me his name or address for privacy concerns.
In the paypal chargeback email which i received the reason mentioned is "unauthorised credit card use" and asked me to fax any documentation i may have.
I sent reply to paypal and also faxed them the invoice email and messages which i sent to buyer using ebay's message system.
Interestingly for reference after the item was sold on ebay, ebay had sent me a message that it violated the gift card policy as it was more than 500$, so the listing was cancelled and all fees were refunded. But that was after the item was already sold and i had emailed the buyer all the information i.e store-credit details etc.
What recourse do you think I would have in this matter. By reading posts in this forum i feel paypal will not help.
Also buyer placed online order using the card informatin which i send him, so circuit city would have the details of wher ethey shipped the order and what is the name of the person.
I am also worried since it would not be covered by seller protection policy and also that ebay had cancelled the listing.
Would going to small claims court help?
Also please note the the payment which i received from paypal had the SAME buyer id as he had on ebay, and also same id was mentioned in the email when ebay sent me an after item was sold.
I would really appreciate your guys help and views as paypal has already made about $450 in my account and would also ask for $1700 which is shown as negative balance or will desstroy my credit history.
i have been selling on ebay for last 5 years and this is the first time i have had a problem like this.
regards
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Giftsncharms
Registered User
From: Canada
Messages: 46
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PayPal CLAIMS to fight chargebacks, but read this... |
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Quote: Giftsncharms,
You do realize I'm NOT the one making these statements against you I hope.
I saw my ID in bold at the top of the message.
I wanted to make sure you knew it was not me saying anything against you.
Oh I know it wasnt' you! The person wasn't even registered, probably someone from paypal or ebay!
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rexorr
New User
From: N/A
Messages: 9
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PayPal CLAIMS to fight chargebacks, but read this... |
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PaypalSucks, I sold a item for $2,5001.00 accepted paypal as payment shipped item to confirmed address a couple of weeks or so later buyer filed despute, nothing wrong with parts shipped. I lost it all item and payment that's doing me no good pay pal ebay fees we keep to the best of my knowlege buyer got it all free then complanined about having to pay shipping cost when I call to find out the problem. They try to blame other partner is the one libial. Pay pal was no help at all. Any suggestions??? Rex PS I have been in the same business since 1979 way before the net I have delt with banks in several charge backs. I won most all of them, because I was on the right side. You can not get anyone at pay pal to give you a straight answer, just a bunch of same all emails and talk in the end I and most liky you will lose...
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<Vik>
Not Registered
From: N/A
Messages: N/A
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PayPal CLAIMS to fight chargebacks, but read this... |
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I got ripped of by PayPal too...first as a buyer. I bought a jeans and i got shocked when i have recieved them...they were Not As Described! Totally different color...and they were defected - no front top button and a hole in the back. I contacted the seller immediately. He started blaiming "His" wearhouse workers in Turkey;) I saw it's not gonna help and filled a claim to PayPal...Not as described. Didn't hear anything from them in a very long time and got very frustrated. Started sending e-mails to them almost every day and recieved an answer (first one was that my issue has been sold already:))) Lately they have apologized me - system error) - fax third party or dealer signed fax that proves they are not authentic! I called them asking what does it has to do with Not As Described? The "smart" representative was unable to answer. She called supervisor which refused to talk to me. I told her that i had filled the complain previously (Copyed DVD)...and PayPal refunded my money $12 right after i mailed that DVD to them. But this time they want authenticity prooves...idiots. My friends are having problems with limited accounts too. It's like they keep faxing all asked information...but it seems that only blind or weak vision people works at PayPal...they can't see it. Surprisingly there was a lady that told them she can see it very clearly...i guess she was new and didn't know that she should get blind too. They have "limited" more than $2000...for 180 days. People can die... Anyway, some Not Financial Organization acting as one. After all my messages to paypal...my account got limited too:) Good thing is i had only $0.06 there. There is no way i will ever do bussiness with them. I suggest all people to do the same. I filed reports to TrustE already...
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Sundance
Big BOSS
From: N/A
Messages: 197
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PayPal CLAIMS to fight chargebacks, but read this... |
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Common Sense, there is another solution...
Try Everything to Dispute the Claim that Paypal has made on Your Funds, Including the AG. Then Get Real and Brutally Honest about Paypal's Success, and how they have Built that Success on their Ill Gotten Gains, Taken from the Sellers Accounts.
The Sellers Feed the Monster and Aid in it's Growth. The Sellers Can Also Destroy Paypal by "NOT USING THEM!" Don't offer paypal and the buyers can't use paypal. Play Your Part, in Wiping Paypal Off the eBay Map. Then eBay will Lose it's Grip on the Payment Venue Arena.
It's really Very Simple and it Can Be Done!
Sellers, You've Made Paypal a Huge Payment Venue, and it has Turned on the Sellers who Use it. Since it is now Corrupt and Destructive, Tear it Down One Seller at a Time. Paypal Cannot Dominate eBay's Auction Site, unless the Sellers Continue to Contribute to these Statistics. Quite Simply, the Sellers Promote and Advertise the Paypal Payment Option, by Accepting Paypal.
Feel Lucky after a Paypal Dispute? All is Well, and Now that Seller Can Continue to Use Paypal and put the Horror Behind. Feel that Lightning Can't Strike Twice in the Same Spot? If paypal HIT YOU ONCE, they CAN HIT YOU AGAIN. Stay in Any Casino Too Long, and they WILL GET YOUR MONEY!!! All of it!!!
Or...Cash in Your Chips, Protect what Money You have Left, and Hit the Door!
Sellers have All the Power, but When Will You Recognize this, and Start USING IT?
Sundance
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xppman
Big BOSS
From: Troll Buster
Messages: 911
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PayPal CLAIMS to fight chargebacks, but read this... |
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Giftsncharms,
You do realize I'm NOT the one making these statements against you I hope.
I saw my ID in bold at the top of the message.
I wanted to make sure you knew it was not me saying anything against you.
CLICK HERE FOR OUR PAYPAL ALTERNATIVE
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Giftsncharms
Registered User
From: Canada
Messages: 46
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PayPal CLAIMS to fight chargebacks, but read this... |
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Quote: xppman,
This message is to "Giftsncharms" too.
I knwo why your account was closed and so do you mate. It was becuae you were selling copied software! So why come on here and complain?
You say your accoutn was shut down in december yet a search on ebay for your username "Giftsncharms" reveals your account was shut down in August last year. If your account was shut down in August for selling illegal software and then you've registered again then this is also a good enough reason for ebay to shut you down AND paypal to freeze your account.
Dont get me wrong, I hate paypals ethics as much as anyone does. BUT if you are involved in illegal activivity as you were then dont come on here moaning about it afterwards.
And trust me, I KNOW for a fact you were selling copiedd software........and thast all im going to say!
Excuse me, I HAVE NEVER SOLD ON EBAY, so you are wrong about who I am, my paypal account was limited in November of 2005, because I had two business accounts, and one personal account, that's it. That was the violation of the user agreement, why not just simply close the other business account then? I sell custom italian charms, people send me their photos and I put them on italian charms, that's it. What are you talking about software? You want my website link to see for yourself???? Do not judge me without knowing for sure what you are talking about please!
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Giftsncharms
Registered User
From: Canada
Messages: 46
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PayPal CLAIMS to fight chargebacks, but read this... |
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Quote: HI my name is helene as you can see on my email addres I am a PayPal employee.
I went on this website by curiosity to have a look and I am amazed about how people can talk about things they do really know.
I work on buyers complaints myself, I know our system is not 100 % perfect but how is?
When someone open a complaint we make an investigation on both side and do our best to get a refund from bad seller but sometimes it is just impossible to recover it because we can just simply travel to that person house and say listen give us our money back this is the web buyer know that risk and IT IS WRITEN IN OUR USER AGREEMENT.
There's alot more your company can do, and your user agreement is way too long and full of decietful ways that allows your company to just take money for no reason at all.
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xppman
Big BOSS
From: Troll Buster
Messages: 911
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PayPal CLAIMS to fight chargebacks, but read this... |
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See what I mean Giftsncharms
Anyone even non registered folks can come in here say what they want.
Accuse anyone of anything and that's that.
I'm actually borrowing this statement below from a well respected fellow ebayer.
Quote: Sellers with thousands of feedbacks and flawless feedback ratings regularly are suspended and have their businesses ruined as a result of a wrong interpretation of policy by a customer service staffer.
Not defending Giftsncharms here, but I've read reports where ebay sellers were "wrongfully suspended" because some "customer service staffer" thought that the home informational CD's they made were somehow pirated.
I would also add (and I'm NOT accusing <daz> a "Not Registered" user).
But there is a company that ebay has a contract with
that employees unscrupulous people /tactics
and send surrogates around the globe to forums
in an effort to stem the outcry of people who for what ever reason,
have had a problem with either ebay or PayPal and are brave enough to
come forward and speak their mind.
That companies name is LieWorld and if you go
to my links below... You can see what I'm referring too.
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<daz>
Not Registered
From: N/A
Messages: N/A
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PayPal CLAIMS to fight chargebacks, but read this... |
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xppman,
This message is to "Giftsncharms" too.
I knwo why your account was closed and so do you mate. It was becuae you were selling copied software! So why come on here and complain?
You say your accoutn was shut down in december yet a search on ebay for your username "Giftsncharms" reveals your account was shut down in August last year. If your account was shut down in August for selling illegal software and then you've registered again then this is also a good enough reason for ebay to shut you down AND paypal to freeze your account.
Dont get me wrong, I hate paypals ethics as much as anyone does. BUT if you are involved in illegal activivity as you were then dont come on here moaning about it afterwards.
And trust me, I KNOW for a fact you were selling copiedd software........and thast all im going to say!
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xppman
Big BOSS
From: Troll Buster
Messages: 911
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PayPal CLAIMS to fight chargebacks, but read this... |
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Giftsncharms,
There is no need to hide what you do here.
No need for folks to "e mail you" in fear of retribution
from boards regulars and ebay / pp cheerleaders.
You can speak openly about alternatives with out reprisals.
There are no PINK SLAPS, NO CENSORSHIP.
THESE are NOT ebays boards where they control the content of forum posts.
Some of those PAID morons from LieWorld do show up here occasionally.
But they HAVE NO weight here and NO way to hit the "REPORT" button.
Imagine that... FREEDOM OF SPEECH.
What a concept huh?
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Giftsncharms
Registered User
From: Canada
Messages: 46
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PayPal CLAIMS to fight chargebacks, but read this... |
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Quote: PaypalSucks, 1/11/2006
Ok I am a new account holder for paypal, just opened an account in Dec 8th of 2005. Have been buying and selling on eBay and receiving my funds thought paypal. On a normal day I receive $20 to $50 dollars a day. From eBay auctions. My paypal account has been frozen since Dec 30, 2005; I cannot spend or withdraw funds from my account. Also my eBay account has been frozen due to actions of paypal freezing my account. This is costing me money daily. I have not received any thing from paypal in writing as to way my account was froze, besides a statement form them saying “We have observed activity in this account that is unusual or potentially high risk.” I ask what does that statement mean? I called them and asked what I needed to do to get my account back to normal. And papal told be to fax in some information to my identity, so I did, I faxed over my marriage license, social security card, and my driver license. And still my account is still frozen. They them asked more information, and again I faxed over receipts for items I sold on eBay, and shipping invoices, to show proof of shipment. I have jump through every hoop they have asked. And still my account is frozen. What can I do to get my money from these people? i am willingt to file a class suit if any one want to also jion me you can email me at bemmer97403@yahoo.com
It's just to drag it on, once they limit your account, that's it, I got the runaround for over two months, and still don't know what happened, basically you won't get your money for 6 months, you can try to write a letter to the Attorney General of California, he's been helping people and find another payment provided, Don't wait around for paypal because they don't care if you are losing money, or your home! email me and I'll let you know which one I am using now, there are no set up fees this month and they are great! Also, post NO PAYPAL logos on your website and auctions, get the word out, you can copy and paste them right from this site, and they link back to this one so customers can learn the truth about paypal!
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Giftsncharms
Registered User
From: Canada
Messages: 46
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PayPal CLAIMS to fight chargebacks, but read this... |
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Quote: PaypalSucks,
I had the same bad experience with PayPal. I sold an item that was promptly delivered by FedEx (I have the tracking conformation). The buyer entered a “positive” feedback that the item was received and is good (i.e. as described and working properly). Few weeks later the idiots at PayPal notify me that they will initiate a chargeback. Nothing I have provided made them even considers the stupidity of what they were doing. In spite of many many emails they never explained their reasons for doing this. And then … to add insult to injury they “suspended” my account even though I made all the promised payments and I have 100% positive feedback from buyers. So now they locked me out and they have my money in my account which they will not release. PAYPAL SUCKS BIG TIME. Never do business with PayPal unless you are ready to get ripped off by them. Be aware Pay”Pal” ain’t no “Pal” PayPal is your nightmare that will still you blind whenever it can. I am still doing business on EBay but my sells and purchases are strictly “NO PAYPAL OFFERED OR ACCEPTED”.
That's exactly what we need to do, post NO PAYPAL on all our websites, when people start seeing these, over and over, they will start to get the point that paypal is not to be trusted!! I have done the same, on every page of my website!
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<Common Sense>
Not Registered
From: N/A
Messages: N/A
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PayPal CLAIMS to fight chargebacks, but read this... |
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<upour jacksi>, Paypal is an equal opportunity scam company ripping off buyers and sellers alike! The names may be different but the story is always the same...anything from a larger than normal deposit to even one single letter mispelled on a name can red flag your acct and trigger their infamous...."there has been unusual activity" email.."blah blah blah..we must freeze your acct!" Your two options are either sue them, or wait til hell freezes over to get back your funds!
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bemmer97403
New User
From: N/A
Messages: 5
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PayPal CLAIMS to fight chargebacks, but read this... |
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PaypalSucks, 1/11/2006
Ok I am a new account holder for paypal, just opened an account in Dec 8th of 2005. Have been buying and selling on eBay and receiving my funds thought paypal. On a normal day I receive $20 to $50 dollars a day. From eBay auctions. My paypal account has been frozen since Dec 30, 2005; I cannot spend or withdraw funds from my account. Also my eBay account has been frozen due to actions of paypal freezing my account. This is costing me money daily. I have not received any thing from paypal in writing as to way my account was froze, besides a statement form them saying “We have observed activity in this account that is unusual or potentially high risk.” I ask what does that statement mean? I called them and asked what I needed to do to get my account back to normal. And papal told be to fax in some information to my identity, so I did, I faxed over my marriage license, social security card, and my driver license. And still my account is still frozen. They them asked more information, and again I faxed over receipts for items I sold on eBay, and shipping invoices, to show proof of shipment. I have jump through every hoop they have asked. And still my account is frozen. What can I do to get my money from these people? i am willingt to file a class suit if any one want to also jion me you can email me at bemmer97403@yahoo.com
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